FAQ

General Questions

What are your opening times?

Is it possible to ship for an international client?

What are your payment terms?

What is the product name I ordered before?

Do I have to order via online shop or by email or telephone?

What is your cut offer time for same day dispatch?

Where's my order?

Can I open an account?

How do you charge VAT?

What are the payment options you can offer?

Can I pick up my order from your office address?

What is your return and refund process?