FAQ

We open between 9:00 am to 5:00 pm, from Monday till Friday.

Yes, it is possible through our online shop doesn’t support the function for international shipment. So if you want us to supply to out of UK address, please email us your order details, like product code, quantity, and size with your full delivery address. Then we will send you Proforma Invoice with the competitive shipping cost.

We normally don't accept any specific credit terms but only supply by 'Up front' payment terms. But if you necessarily need specific payment terms, feel free to email us your requirement and we will send you Account Application Forms. Depending on the credit check results, we may offer you better payment terms, like 30 days NET.

If you advise us of your company name, we can search the product details you order before with the amount as well.

Normally, we recommend you to place an order via our online shop, which is the most convenient and quickest way to proceed. But if you need customized support for delivery options or payment issues, for example, feel free to contact us, and we can accept your order via email or telephone as well. We will need your payment details and confirmation for dispatching your order unless agreed.